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SBC Center
One SBC Center Parkway
San Antonio, TX 78219
(210) 444-5000 |
Box Office Hours:
Beginning October 15, 2002, Regular Hours -
Monday - Friday 8:00 am - 6:00 pm, Saturday`s
TBD. Event days may vary. At this time, all
Franchise ticket sales only, beginning October
5, 2002, will be picked up at the Alamodome Box
Office. |
Will Call:
Monday thru Friday from 8:00 am - 6:00 pm at the
Southeast Ticket Tower. Event will call tickets
may be picked up two hours prior to event at the
Southeast Ticket Tower. Policies for each event
may vary. |
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If an interpreter is needed, please contact our
ADA Coordinator at 210/444-5000 a minimum of
three weeks prior to the event so appropriate
accommodations can be made. Interpreters are
provided free of charge to SBC Center patrons. |
Parking:
Parking will be available in Lots 1, 2,3,4,6 and
7 and will be sold based on availability per
event. Prices range from $4 to $20 based on
event. |
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Public Transportation:
Park N Ride drop off located on Houston Street,
West of Coca-Cola Place.
Guests may catch VIA�s Park and Ride service to
the SBC Center events at the Randolph Boulevard,
Ellis Alley and Crossroads Park and Ride
locations. At this time the Park �N Ride service
is available for Spurs games only.
VIA will mail brochures to customers that call
the VIA transit line at (210) 362-2020.
VIA Trans Service will be available for every
SBC Center event with a drop off location at the
Southeast Corner of the SBC Center. You must be
a registered client for this service. For
information on VIA Trans Service call (210)
362-2020.
Types of Payment Accepted:
Cash, Check, Visa, MasterCard, American Express
and Discover
Special Seating Arrangements: Questions
regarding accessible seating and wheelchair
accessibility can be directed to the SBC Center
Box Office at 210/444-5000.
The SBC Center provides accessible seating on
each level and within each price range for any
given event. Be advised: The SBC Center and its
personnel reserve the right to take appropriate
legal action against individuals who
fraudulently obtain wheelchair and companion
seats.
For all Events: each guest in a wheelchair is
allowed to purchase on (1) companion seat in the
accessible seating area.
Wheelchair companion seats are reserved for the
companions of guests in wheelchairs. The number
of companion seats available depends upon the
number of wheelchair users and companion seats
sold and the number of conventional seats sold
closest to the desired accessible seating area
in each of the ticket categories. Our general
policy is as follows:
Additional seating can be purchased in the
nearest conventional seats. As previously
mentioned, this policy may be altered for
certain events where there is a high demand for
accessible seats. Tickets are sold on a
first-come, first-serve basis and there is no
guarantee that any companion tickets will remain
unsold and available.
If tickets have been purchased (or donated) for
your group, and your group includes guests with
disabilities, please contact the SBC Center Box
Office at 201/444-5819 as soon as possible so
that we may make any special accommodations to
the extent they are still available.
The SBC Center will exchange tickets in order to
accommodate guests with disabilities. If you are
unsure if your tickets are in an accessible
area, please feel free to contact the SBC Center
Box Office at 210/444-5000 to verify. For
certain events, additional accessible seating is
added depending on the event configuration. If a
guest in a wheelchair exchanges a conventional
seat ticket for a ticket in an accessible
seating area, the SBC Center will make every
effort to provide new tickets in the closest or
comparable accessible seating location to the
tickets that were returned.
General Rules:
Cameras/Video Cameras
Professional camera equipment with a lens of
50mm or greater, detachable lenses, tripods, and
large zoom lens may not be brought in for any
SBC Center event, this also includes Digital
Cameras. Small Instamatic Cameras are
discouraged, but are permitted as long as they
meet the previously mentioned criteria. Some
events will prohibit cameras regardless of type.
Video equipment may not be brought in unless
previously approved by the Promoter. However,
these cameras must be checked in and you will be
issued a tag at the Guest Services Center at the
east gate. Anyone caught videotaping or taking
professional photographs of an SBC Center event
will have their film removed by an usher. The
cameras will be checked in at Guest Services
located at the east entrance and can be picked
up at the end of the event. At no time will the
SBC Center, its employees, sponsors or agents be
responsible for lost, stolen or damaged items.
Doors Open
For most SBC Center sporting events, doors open
one hour and fifteen minutes prior to game time
for the general public. For non-franchise events
(such as concerts and family shows), doors will
usually open one hour and thirty minutes prior
to the opening act.
FANshop
The FANshop is located on the Main Concourse
Level on the south side of the building and
features a variety of Spurs, Rampage and other
merchandise. Hours of operation are Monday
through Saturday from 10:00 AM to 6:00 PM and on
Sunday from noon to 6:00 PM. Hours of operation
may vary on event days. Please call (210)
444-5000 for more information.
Smoking Policy
The SBC Center is a smoke-free facility with a
limited number of designated smoking areas.
Smoking is permitted in the smoking areas at all
outdoor terraces and plazas. Smoking is
prohibited in any other area of the SBC Center.
Guests who fail to comply with the SBC Center�s
smoking policy will be asked to cease smoking or
to move to a designated smoking area. Those
continuing to violate the policy will be ejected
from the facility.
Children Rules:
Ticket Requirements: For all ticketed events,
all SBC Center patrons must present a ticket for
entry, except for those patrons younger than two
(2) years of age. However, children under two
years of age must sit on the lap of an
accompanying ticket-bearing adult. For
family/kids events such as Sesame Street, Dragon
Tales, etc., ages one (1) and up must be
accompanied by a ticket.
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